8:30 AM–3:30 PM

To lead with purpose, you must connect with your most profound calling. You don't just take charge—you initiate a movement.

“Today, for me, purpose has become a wide-open campaign to transform the workplace.” John Dame

Morning Session

Delivering Happiness

Happiness as a Business Model

9:00 a.m. to Noon

Learn how to build a purpose-driven, sustainable culture using happiness as a business model. Inspire others. Live BIG and be true to yourself.

Sunny Grosso

Culture Chief at Delivering Happiness

Co-Founders: Tony Hsieh & Jenn Lim

Afternoon Session

Southwest Airlines

Build a Customer Service Culture

1:30 p.m. to 3:00 p.m.

Create a customer service culture. Put people first. Transform how you see yourself, your customers, and your business.

Jason Young

President of LeadSmart, Inc.

Ten-year veteran of Southwest Airlines’ market-dominating customer service culture—Prioritize humanity and personal touch.

Emerging Leaders

10 New Leaders Project

Announcing the 2018 Winners

  • Gillian Byerly Executive Director, Girls on the Run - Capital Area

  • Devon DiBiase Relationship Manager, Members 1st Federal Credit Union

  • Matthew Dishner Sales Executive, Gunn Mowery

  • Alicia Frederick Branch Manager/Vice President, M&T Bank

  • Adam McGregor Integrator, Walters Services

  • Mike McHenry VP of Service/Partner, Enguinity-LLC

  • Mitchell Orr Teacher (Honors Civics & U.S. History), Harrisburg School District

  • Anne Parmer Engagement, AndCulture

  • Kimberly Preske Outpatient Therapist, Healing Hearts Counseling Center, LLC

  • Mary Quinn President & CEO, YWCA Greater Harrisburg

For project details and more info on the winners—CLICK HERE

Presenting Sponsors

Partnering Sponsors

Supporting Sponsors