SPOOKY NOOK SPORTS, 75 CHAMP BLVD. IN MANHEIM |
8:30 AM–3:30 PM
To lead with purpose, you must connect with your most profound calling. You don't just take charge—you initiate a movement.
“Today, for me, purpose has become a wide-open campaign to transform the workplace.” —John Dame
Happiness as a Business Model
9:00 a.m. to Noon
Learn how to build a purpose-driven, sustainable culture using happiness as a business model. Inspire others. Live BIG and be true to yourself.
Culture Chief at Delivering Happiness
Co-Founders: Tony Hsieh & Jenn Lim
Build a Customer Service Culture
1:30 p.m. to 3:00 p.m.
Create a customer service culture. Put people first. Transform how you see yourself, your customers, and your business.
President of LeadSmart, Inc.
Ten-year veteran of Southwest Airlines’ market-dominating customer service culture—Prioritize humanity and personal touch.
10 New Leaders Project
Announcing the 2018 Winners
Gillian Byerly Executive Director, Girls on the Run - Capital Area
Devon DiBiase Relationship Manager, Members 1st Federal Credit Union
Matthew Dishner Sales Executive, Gunn Mowery
Alicia Frederick Branch Manager/Vice President, M&T Bank
Adam McGregor Integrator, Walters Services
Mike McHenry VP of Service/Partner, Enguinity-LLC
Mitchell Orr Teacher (Honors Civics & U.S. History), Harrisburg School District
Anne Parmer Engagement, AndCulture
Kimberly Preske Outpatient Therapist, Healing Hearts Counseling Center, LLC
Mary Quinn President & CEO, YWCA Greater Harrisburg
For project details and more info on the winners—CLICK HERE